On this page, you'll find answers to common questions about our professional development platform. Whether you're exploring course features, navigating the portal, or looking for support, this page is designed to help you get the most out of your learning experience.

1.  PD Course Enrollment

2.  Policies and Procedures

3.  Professional Development Courses

4. Zoom Calls

5.  In-Service Hours

6.  CEU's

7. MarcoPolo For Educators Account

How do I sign-up for PD? 

You will first need to create an account on our LMS (Learning Management System).

Click the "Sign-up" button in the upper right corner and fill in your information. We will activate your account within 24 hours! 

If you already have a MarcoPolo LMS account, simply click "Login" and you will be taken to your dashboard. 

How do I register for a course? 

• To enroll in a course, go to the main dashboard on the LMS (click the 'back' button from the homepage, then click 'home' to see your dashboard).
• On the left panel, you'll see "Course Catalog."
• Once you click on that, you'll be able to see the current course selection. Follow the instructions to enroll in a course.
• Please note whether the course says "LIVE" or "On-DEMAND". Each course has options for both during different periods of the year. 

What is the difference between the live and on-demand courses? 

The content is the same within each course topic; the delivery is different.

• If you take a "LIVE" course, you'll attend a live zoom session at the start of the course. The live session is interactive and you will participate in polls and live chat questions. After attending the live zoom session, you will continue with the remaining assignments on your own time.
• If you take the "ON-DEMAND" course, you'll watch pre-recorded videos on your own time, and complete the assignments. 

Who is eligible to participate in the PD courses?

To be eligible, you must work at a school or childcare program that has a subscription with MarcoPolo Learning. Additionally, you must currently work as an early childhood teacher, director, coach, curriculum coordinator, or other support staff member, specifically working with children ages three to seven. 

What are the participation requirements?

• Participants must attend the full two-hour session for live virtual courses. If a live session is missed, you must watch the recording and answer the chat questions on the discussion board to pass that section.
• For on-demand courses, attendance means completing all instructional videos and answering online module questions. Completing all assignments and practical activities is mandatory to receive the in-service hours certification. Active participation in virtual discussions and activities is also expected.

What support and resources are available?

All course materials are provided, including access to MarcoPolo Learning's LMS, MarcoPolo For Educators, and MarcoPolo For Families. Support from instructors is available via email, the LMS messaging system, and optional coaching office hours.

What if I need an extension for the course?

If you need an extension, you must submit a formal written request to the course instructor before the course end date, including the reason for the extension and any supporting documentation. We will review the request and respond within five business days. Extensions are granted on a case-by-case basis and can be granted once for an additional month to complete the course.

How are the courses structured?

Each course is four hours long and must be completed within one month of starting. Courses blend live virtual instruction (or on-demand recordings), video tooltips, practical assignments, quizzes, coaching check-ins, and discussion boards.

What are the objectives of the courses?

The courses aim to help educators connect the presented content to their classroom practices, implement best practices into their daily routines, and share their existing strengths with their professional community.

How will I be assessed?

Ongoing assessments will be conducted through quizzes, class participation, and practical demonstrations. A final multiple-choice quiz is administered at the end of the course to demonstrate understanding and application of the course material. Feedback on quiz performance is provided, and more personalized feedback is given via the community discussion board.

How do I move on from each section within a course? 

At the end of each unit, you'll see a blue box at the bottom of the page that has the title of the next unit (you may need to scroll down). Click on that box to move on. Some units are timed, and you will be able to click the box once the timer finishes. Some units have a question that you'll need to answer before moving on.

How do I post on the discussion board?

The discussion board is a required assignment in which you will post what you have tried out with your students and reply to other teachers. Click on the unit "Discussion Board Post" and you will see instructions.

How do I move on from the discussion board unit? 

The discussion board unit is a timed unit; you have 10 minutes to add your post and respond to another teacher. Scroll down to the bottom of the page, and once the 10 minutes is up, you'll see that the box can be clicked to move on to the next unit.

Can I access the course content on my phone?

You will need to download the Talent LMS app in order to fully access the content. Find more information here: https://help.talentlms.com/hc/en-us/articles/360015111774-What-are-the-recommended-devices-for-using-the-TalentLMS-app

I won't be able to finish the course before it expires, what should I do? 

If you cannot complete the course before the expiration date, please reach out to ashleysmith@marcopololearning.com and we will happily work with you to extend your deadline. 

How can I access the live zoom call? 

• You will join the live zoom call through the LMS.
• Click on the LIVE course and click on "Live Zoom Instruction" under the heading "Webinar." 
• Please register for the call. You will join the call by clicking the JOIN button, active 15 minutes before the session begins. This is how we track your attendance.

I did not attend the live zoom session. How can I make it up? 

Didn't make it to the live session? No problem!

You will need to watch the recording and answer some questions. 

• You can find the recording by clicking on the LIVE course, and then clicking on "Files." The recording will be the "Name of the Course + Zoom Recording."
• During the recording, you will notice some chat questions pop up. Please jot down your answers.
• Then, you will go to the Discussion Board (the chat icon in the upper right corner of the LMS), find the name of the course, and answer the questions in a post.
• Once you have answered the questions, your instructor will pass you on that unit, and you can move on to the next unit in the course. 

How do I attend the live zoom office hours?

Friday office hours are optional.  If you have questions that you would like to chat through with an instructor, you can hop on at any time during the hour. 

• To access the office hours, click on your calendar on the LMS dashboard.
• Find the Friday office hours you would like to attend. You can simply click on the link and you will have the option to "add to your calendar."  
• When you are ready to join the office hours, you'll be directed back to the LMS calendar, where you will click "JOIN" under the office hours you are attending. 

How many hours will I receive?

• Each course provides 4 hours of in-service training. 

How do I access my in-service certificate? 

• From the LMS dashboard, scroll down to the Achievements box.
• Click on the "My Certificates" tab to access all of your certificates.

How do I gain CEU's?

Please note: CEU's can be currently be obtained by Florida teachers only at this time. 

• Each course has a unique CEU flyer.
• Click on the course you would like the CEU for.
• Click on the Files tab.
• Click on the name of the course + CEU info flyer.

Is my school a partner with MarcoPolo Learning? 

You can reach out to helpdesk@marcopololearning.com to find out! 

I cannot access my MPFE account

Please reach out to helpdesk@marcopololearning.com with your name, email, and school name and a team member will assist you! 

How can I add students / families to my MPFE account?

You can add families in 2 ways:

1. Class Code Poster: You can download your unique class code poster and either print it or email it to families so that they can connect with your MarcoPolo For Educators classroom.  Navigate to My Class along the top ribbon of the Educator website.  On the left-hand side, click Classrooms.  Once there, click on the gear icon on the right-hand side and then Download poster.  This poster has instructions for families to follow in order to connect with your MarcoPolo For Educators classroom.

2. Adding Families in My Class: You can also add families on your own through My Class.  Navigate to My Class along the top ribbon of the Educator website.  On the left-hand side, click Students.  Once there, click on the yellow Create child button. You’ll then enter the child’s first and last name, select your MarcoPolo classroom, and then either the family’s email address OR their mobile number.  Whichever communication method you enter for the family will be how they’re contacted to register their MarcoPolo For Families account [ie via an email or a text].

What is the difference between MPFE, MPFF, and the LMS? 

• MPFE (MarcoPolo For Educators) is the educator-facing platform containing curriculum-aligned digital and printable resources to use with your students in your classroom. Videos are available in multiple languages and each video is accompanied by an Educator Guide providing you with discussion questions, hands-on activities, and family engagement. You also have access to our curriculum filter, to find video content that aligns with your current unit of study. On MPFE, you can create personalized playlists to be shared with families and colleagues. 
• MPFF (MarcoPolo For Families) is the child-facing app containing all of the videos and contextualized learning games available to children and families. Children can freely explore and/or watch the personalized playlists that you send them.
• Our LMS (Learning Management System) is the platform where you will take your professional development courses. All of the coursework, instructor feedback, discussion boards, zoom sessions, and PD certificates can be found here. 

Families are asking what the app is. How can I share information with them?

You can share this video with families to give them an overview and peek inside the app! 
Family Overview Video - ENGLISH 

Family Overview Video - SPANISH

What should I do after my MPFE account is created?

1. Register your MarcoPolo For Educators account by following the steps in the email from ‘welcome@marcopololearning.com’. 
**Make sure to check your junk/spam folder!

2. Login to MarcoPolo For Educators and bookmark this website to enrich your classroom!

3. Download the MarcoPolo For Families app on classroom devices/personal device and login to the app using your same credentials that you use for the MarcoPolo For Educators website.

Apple App Store: MarcoPolo For Families
AppGoogle PlayStore: MarcoPolo For Families App

Amazon App Store: MarcoPolo For Families App

How can I resend invites to families who haven't signed up yet?

Login to MarcoPolo For Educators click My Class along the top ribbon of buttons. Then on the left side click on Students and you can see registration for the students whose families have signed up. Those who are not yet registered will show an orange pending status. You can click the gear icon next to a pending student and then Resend invite.